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For general inquiries, support, or feedback:
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Quick Help
Find answers to common questions:
View FAQ SectionMost questions are answered in our FAQ.
Common Issues
Video Won't Download
Make sure the video is public and the URL is correct. Private videos cannot be downloaded. Try copying the URL again from Facebook.
No HD Option Available
HD quality depends on how the video was originally uploaded. If the uploader didn't use HD, only SD will be available.
Download Opens in New Tab
On some mobile browsers, right-click (or long-press) on the video and select "Save video" to download it to your device.
Error Messages
If you see an error, the video may be private, removed, or Facebook may have changed their video format. Try again later.